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Category Archives: Public sector maturity
The 9th Pillar – Performance culture has to connect value to values
Yesterday two NHS nurses were struck off the UK nursing register for bringing their profession into serious disrepute. One of the features of this case was the falsifying of records so that ‘performance targets’ could be met. The NHS has … Continue reading
Posted in 10 Pillars of Maturity, Maturity Tales, Performance management, Professional HR standards, Public sector maturity, Whole system thinking
Tagged 14 Principles, Deming, Mid-Staffs, NHS, professional register, Sir David Nicholson
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The 1st Pillar – Societal value versus profit
MI’s 10 Pillars – its core principles – are all very simple. Pillar 1 makes a clear distinction between profit and value. Why? Because if society focuses on profit, rather than value, it gets what it deserves. One of the … Continue reading
Posted in 10 Pillars of Maturity, HR Management theory, Performance management, Public sector maturity, Whole system thinking
Tagged Highways Agency, potholes
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“Double, double TOIL and trouble” – risky people management in the public sector
In his 2013 budget speech (stay with it, it gets more interesting, honest) George Osborne, the UK Chancellor of the Exchequer, announced there would be a continuation of the policy of a 1% cap on public sector pay rises until … Continue reading